TY  - BOOK
AU  - Barnes,B. Kim 
TI  -  Exercising influence : : A guide for making things happen at work, at home, and in your community 
SN  - 0970071000
U1  - 153.8 
PY  - 2000///
CY  - America
PB  - Barnes & Conti
KW  -  Complaisance
KW  - Compliance
KW  -  Cooperative Behavior
KW  -  Influence (Psychologie)
KW  -  Influence (Psychology)
KW  - Persuasion (Psychology)
ER  -