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Difficult conversations :

Stone, Douglas.

Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton and Sheila Heen. - London : Penguin Books, 1999. - xxi, 250 p. ; 20 cm.

ISBN: 0670883395 (hc.) 01402.8852X 9 (pbk.)

Subjects--Topical Terms:
Interpersonal communication.

Dewey Class. No.: 158.2 / STO 1999

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